Is my online quote final?
It is an estimate based on your answers. The final value is confirmed after inspection.
Do I pay for shipping?
Eligible accepted quotes receive a prepaid Canada Post label.
What should I do before shipping?
Back up your data, sign out, remove activation locks, factory reset the device, and pack it securely.
Can I reject a revised offer?
Yes. The return process and any applicable charges will be displayed before you ship and in the revised-offer view.